Refund policy

Dollhouse Dreams Co. — Return and Refund Policy

Our products are made to order. We do not accept returns or exchanges because of a change of mind or because the customer selected the wrong size or color. Please review product descriptions and size charts before ordering.

Damaged, defective, or incorrect items
If your order arrives damaged, has a manufacturing defect, or contains the wrong product, contact relationship21@yahoo.com promptly and within 30 calendar days of delivery. Include your order number and clear photos showing the problem.

After reviewing and confirming the issue, we will arrange a replacement at no additional charge or a refund. You do not need to mail back a damaged or defective item. There are no return shipping or restocking fees for approved claims.

Approved refunds will be issued to your original payment method. Your bank or payment provider may take additional time to post the refund.

This policy does not limit any rights you have under applicable consumer protection laws.

For questions, contact relationship21@yahoo.com.